Privacy and Cookie Policy

This Privacy Policy explains how The SP Kart ("we", "us", or "our") collects, uses, and protects your personal information when you use www.thespkart.com.

The SP Kart is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website or mobile app, you can be assured that it will only be used in accordance with this privacy policy.

What we collect

We may collect the following information:

Full name
Contact details including email address and phone number
Billing and shipping address
Purchase history and preferences
IP address, browser type, and device information
Other information relevant to customer service or promotions

How we use the information we gather

We use this information to understand your needs and provide you with a better service, including:

To process and fulfill your orders
For internal record keeping
To improve our products and services
To send transactional emails such as order confirmations and dispatch updates
To send promotional emails and WhatsApp messages (only if you opt in)
To comply with legal obligations and prevent fraud

Security

We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard the information we collect online.

Cookies and Tracking

We use cookies and similar technologies to enhance your shopping experience, analyze traffic, and personalize content. Cookies help us identify which pages are being used and optimize our website accordingly.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Disabling cookies may limit certain functionalities of the site.

Third-Party Services

We may use trusted third-party providers (e.g., Razorpay for payments, courier partners for shipping) who are contractually obligated to handle your data securely and only use it for authorized purposes.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies independently.

Children’s Privacy

Use of The SP Kart is available only to individuals who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly collect data from children under 18 years of age.

Controlling Your Information

You can access and update your account information at any time.
You may unsubscribe from marketing emails via the "unsubscribe" link provided.
To request deletion or correction of your personal data, please contact us.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: thespkart@gmail.com
WhatsApp: +91 70493 03404
Working Hours: Monday to Friday, 10am to 7pm

List of Cookies We Collect

The table below lists the cookies used by The SP Kart and what information they store.

Cookie Name	Cookie Description
FORM_KEY	Used for security to prevent cross-site request forgery (CSRF).
PHPSESSID	Stores your session ID.
USER_ALLOWED_SAVE_COOKIE	Stores your cookie preferences.
PERSISTENT_SHOPPING_CART	Saves your cart data for future visits.
MAGE-CACHE-*	Used for site performance and caching.
GOOGLE_ANALYTICS	Tracks visitor behavior for analytics purposes (if enabled).